Terms & Conditions

These terms and conditions serve as the contract between the customer and S.Kelly's Delightful Creations. By paying this invoice/ deposit, the customer is agreeing to the these terms and conditions. Terms and conditions are subject to change without notice.

PAYMENTS

An invoice will be sent to your email within 72 hrs. (3 days). A 50% non-refundable deposit is required to secure your order date and purchase supplies. Orders are not secured until deposit is received within 3 days of receiving the invoice. The non-refundable deposit will be applied to the final balance, and the final balance will need to be paid at the time of pickup.

VARIATIONS IN DESIGN

Upload a picture of the style of cake needed, which will be included in your message to us. You can find images on Google, or a picture you may have drawn yourself. The more ideas you are able to show us, the closer we can get to designing your perfect cake. Any pictures sent are for inspiration only. Your custom cake will not be an exact replica for the image(s) sent as I am not the original creater. The product will be similar with a special touch from S.Kelly's Delightful's Creations. Colors requested may vary due to the variations of color on computer screens.

RIGHTS & WAIVERS

The customer is responsible for the cake as soon as it leaves the premises. Upon visual inspection of cake and its departure from the premises, the customer approves the cake's visual appearance and waives any rights to a credit based on the style, design or visual appearance of the cake.

DISPUTES & GRIEVANCES

All food sales are final. All payments are non-refundable. Any compensation provided in response to a dispute or grievance will be in the form of STORE CREDIT ONLY. The Parties will attempt in good faith to resolve any dispute or claim.

CANCELLATIONS

Any cancellations must be made 72 hours in advance in writing and will result in a Store Credit that will be applied to your next order.

Thanks for choosing me for all your custom cake needs!